Software Asset Management
In today's tough economic climate organisations face severe financial pressure to scrutinise budgets and maximise returns on all ICT investments.
Civica recognises these challenges and our primary objective is to help customers spend less, take control and deliver incremental value from their software investment. This is facilitated through the delivery of highly effective and efficient Software Asset Management (SAM) services and systems.
Civica’s approach is unique. Customers are initially encouraged to undertake a SAM & Licence Review (SLR) which is designed to identify substantial cashable savings, improve governance and generate compelling reasons to adopt more efficient technologies and processes.
Crucially the SLR facilitates an ROI calculation and business justification for customers to implement the necessary systems and actually realise the identified savings.
One size fits all' isn't appropriate for a SAM managed service solution; accordingly Civica offers a tiered approach, scaled and tailored to suit each customer's specific circumstances and requirements. This ranges from the provision of a basic hosted licence management solution (for customers with the necessary in-house licensing and SAM skills), to a full Civica-hosted, multi-faceted Managed Service through which Civica signs up to deliver guaranteed savings at least equivalent to the cost of the service, so ensuring a zero-risk investment.
Civica has an outstanding track record of success and is an established thought leader in the SAM industry. This status received formal recognition in 2011 with Civica being awarded Microsoft SAM Partner of The Year for Innovation.
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SAM & Licence Review (SLR)
Delivering Substantial Software Cost Savings
The Software Asset Management & Licence Review (SLR) provides the forensic insight and rich intelligence to identify substantial cashable savings and demonstrate where greater operating efficiencies can be achieved, through the adoption of more modern and efficient technologies.
Civica has a proven track record in helping customers achieve major cashable savings, through the effective adoption of robust SAM solutions that include both effective technology and processes. Civica's findings show that organisations can realise savings of on average £286 per device over a 3 year period through the adoption of a SAM solution. For a 1,000 device estate that's a saving of £286,000! The SAM & Licence Review will uncover and detail how best to realise those savings.
Deliverables
Effective Licensing Position (ELP) established for Microsoft and Actual Licensing Positions (ALPs) developed for additional customer-specified
software vendors.
Report detailing cashable cost savings and how to realise them.
Business justification for deploying a formal SAM system.
Licensing Strategy developed - ensure you purchase software in the most cost effective way.
Hardware and software baseline to assist strategy development and technology assessment/planning.
Three Easy Steps
Following deployment of inventory agents into the customer's PC and server estate, installation, metering and usage data is captured through Civica's industry-leading SAM toolset. Our consultants then undertake a detailed analysis of the deployed software applications and associated licence entitlement to identify potential cost savings.
Crucially, the SAM & Licence Review facilitates an ROI calculation and business justification for customers to implement the necessary systems and actually realise the identified savings and operational efficiencies.
Why use us for Software Asset Management?
Zero risk investment - Civica guarantees cost savings
Safe pair of hands - most mature SAM Managed Service in the market
As good as it gets - Civica won Microsoft's prestigious worldwide SAM innovation partner of the year award
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SAM Managed Service
In today's tough economic climate, organisations face severe financial pressure to scrutinise budgets and maximise returns on all ICT investments. Civica recognises these challenges and our primary objective is to help customers spend more wisely, take control and deliver incremental value from their software investment. This is achieved through the delivery of highly effective and efficient management systems.
Civica recognises that one size doesn't fit all when it comes to Software Asset Management (SAM) managed services and accordingly offers a modular, four-tiered approach, scaled and tailored to meet specific customer requirements, all underpinned by Civica's commitment to deliver savings.
Level 1 is the provision of Civica's industry leading licence management solution to fully capture the hardware and installed software estate. It comes with a powerful set of reports to assist in the visibility, management and control of all ICT assets. The Level 1 Managed Service works on the basis that the customer (with training from Civica if required) will provide the necessary in-house resource and expertise to deploy, populate and manipulate the system, as well as interpret the resulting data and instigate the actions required to realise potential savings.
Level 2 extends beyond the Level 1 Managed Service to include Civica undertaking a greater role, including provision of consultancy support during the roll-out of the inventory client, Microsoft compliance management and access to Civica's Licensing & SAM Help desk, which includes the following elements:
Centralised point of contact for all technical, licensing and SAM knowledge, information and guidance
Dedicated telephone number and email address
4 hour response SLA
Level 3 expands the service further to include Civica managing compliance for any additional vendors which the customer wishes to specify. The recommended number of additional vendors is ten as this typically covers the majority of software spend.
Level 4 is Civica's flagship SAM Managed Service and along with all the elements incorporated in Levels 1,2 & 3, includes savings and ROI reporting. Fundamental to Level 4 is Civica's commitment to deliver guaranteed savings at least equivalent to the cost of the service, so ensuring a zero-risk investment. |